Audience Introduction

Collection Development Project-Audience Introduction

Library: Lookout Mountain Juvenile Detention Center
Mission of the Agency: Rite of Passage-(Excerpt)-

Rite of Passage facilitates and supports the change process through providing a normalized peer

environment that is both positive and engaging.

Age and ability range of the clientele: 10-21 years old of culturally diverse backgrounds.  Many inmates have been diagnosed with behavioral problems which most likely has affected their academic/educational or cognitive development.
Subject areas which are the focus of the client(s) needs:   Educational material is the foundation of the overall collection, suited toward their appropriate and/or mandated academic skill level.  A portion of the collection is dedicated to other interests.
Any noted preferences of the clientele for format: In this instance the clientele is limited to materials available to them that have passed the collection development restrictions and guidelines.

Lookout Mountain Youth Services Center is a Juvenile Detention Facility for incarcerated boys ages 10-21, many have been diagnosed with behavioral problems.  The facility oversees a population of roughly over 200 inmates over the course of a given day.  The institution is the largest of its kind in the state of Colorado, to date, with a long history dating back to the turn of the 20th century established in 1881 as the State Industrial School for boys.  Educational services are provided by programs through Metro State in Denver in cooperation with the Rite of Passage.  The inmates have the opportunity to receive a well-rounded education, with course offerings ranging from Mathematics to Horticulture.  Providing this service is no easy task, since many students already have a bias against the educational system.  Because the inmates can continue their education while incarcerated, it is especially important that they have a good collection of educational materials to draw from and incorporate into their educational program.  Collection materials would be relevant to the content in their curriculum, as well as an adequate fiction and special interests section.

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Workflow Process

What a useful way to conceptualize the path(s) that a user would go through when visiting a site!  I was watching Alex’s tutorial on Gliffy’s workflow diagram, and for me to solidify my understanding on a concept, I use an analogy.  I got to relate it in a different way.  So I started to think about how I could relate this idea to an every day example, and lo and behold, the tutorial gave the example of the commute home.  Solidified.

I can see how the process can become very complex and intricate.  Ifs and thens in vast quantities would certainly make for a larger imaged map.  I keep thinking about if then statements when studying Visual Basic.  Each program that we would make would demand a certain amount of code, and the amount of the code would increase along with the complexity of the program.  This relation being kept in mind, I think I’m one bit closer to understanding why it is done to relate information to the ‘techies’.  It is the visual representation of code.  If the programmers are involved in the coding process and need an IA professional to properly relate this information to them, this visual representation of what the user ought to be able to do would be vastly preferential to a dialogue that went like this: “no!  re-direct the user to this page if they click on that!” and et cetera.

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Taxonomies

So a taxonomy in the Information Architecture world is essentially the map of the website.  It is, as defined by the instructor, the blueprint of the overall site.  Further, it also serves a directional purpose, stating specifically which page on the site goes to which page.

What is interesting is that after being exposed to the broad and shallow and narrow and deep, I find myself picturing a bunch of websites that fall into either category:

  • Old Yahoo.com and today’s Craigslist: broad and shallow.  You visit a site plastered with no less than 1,000 different links, and you click on one link to go to a shallow collection of information.
  • Google.com and Cuil.com: very narrow and deep.  There are perhaps a total of seven (maybe) links on a page.  You essentially click go, and THEN your adventure starts.  btw Cuil boasts more searchable webpages than Google.  Narrow and deep indeed.

So which would be better?  Beats me.  I think that with the specific examples I provided above, you more so conform to the website’s design.  If I want to look up volunteer opportunities on Craigslist, I know that I’ll be going to the top left corner.  This is a much more intimidating process if I am a first time visitor to Craigslist.com (especially noting the spartan design of that specific website).  With Google and Cuil, I consider the experience to be much less controlled.  I say go, and I am swept away in a search journey.  This is much more mindless than the charming classified ad design of craigslist, obviously.  But then again, Google is the premier search engine on the web today.

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Wireframes

An IA professional absolutely needs to convey the ideas of a more functional and useful site to the development team.  So how does he/she go about doing that?  By creating a framework of how they want the site to look.  Alex exposed the class to Gliffy, then posted up a tutorial on how Gliffy works.  Gliffy is essentially a web-based architectural drafting tool for the IA professional.  During the course of 15 minutes we had seen a website’s wireframe become constructed right before our very eyes.  It is a tool like this that allows the IA to focus on the design and functionality of the website, rather than being the jack of all trades from necessity.  What appears to be even better is that you don’t need to save this as a specific file format and send off to the dev team and have them download of bunch of new software to run the specific format of the file that you sent them (man, I can’t stand that), but since it is web-based, it can be accessed and viewed so long as the user has a web browser and an internet connection.

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Defining good metadata

Metadata is/are (?) certain characteristics that you can assign to, well, data.  You know the saying, a picture is worth 1,000 words?  well, it may or may not be, but the certain words that you assign to it matter in terms of searchability and retrievability (are these words?)

One immensely popular example that I can think of is facebook.  Facebook is a social networking site that allows people to connect to each other, keep in touch, and the like.  To participate, every user must fill out pre-defined sets of data (location, age, education, etc) in order to participate on the site.  This works for a user trying to find their friends on the site, but more importantly–where facebook really shines–is that it allows advertisers to direct who they want to advertise to, based on geography, age, gender, and location.  From a marketer’s standpoint, to be able to say exactly who sees an advert is very lucrative in itself.

So the ability to classify data has obvious benefits.  In the world of the information professional, this could vary between the ease of retrievability of a data commodity (see above), or could mean the ability to easy trace the digital location of a recently uploaded achival file.

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Updated Time Zone

Did you know that my WordPress Blog was on Icelandic time?  I don’t live in Reykjavik, so I changed it to my time zone.  Mountain time.

Published this post after I posted my weekly posts for the week of June 15th.  Unfortunately, it is posting PRIOR to my discussion posts because it is now accounting for the correct time.  Ugh.

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Content, Context, and Users

The site that I am working to re-design is The Learning Source, a Denver-based non-profit that works to provide cost effective adult basic skills and GED prep education to people in the Denver area.  The organization is stellar; the website has a little way to go.  www.coloradoliteracy.org.  Go there, you’ll see what I mean.

At first blush, it is simple to see what needs to be done: get the month old event off the front page, maybe change the photos to look as if they were more recent and less pixellated, and…is that a SHOPPING CART?  Get that off the website, unless it serves a purpose.  If it does serve a purpose, users of the website need to know what it is there for. 

These are content related questions (except for that last one, the shopping cart would fall under context).  I found myself asking a ton of questions related to these two areas, such as:

  • Why is an event on the front page rather than a better description of what the Learning Source does?  Further, are there any upcoming events that I would be interested to know about?
  • Who is the site designed for (there is a login page that I’ve never utilized as a volunteer, is that for staff or students then?)
  • Why is it whenever I’m on any page on the website, I click the logo at the top left corner to be brought to the home page and instead get directed to a .gif file?
  • I’m using internet explorer.  Is the site equally functional in Firefox, Opera, and Google Chrome?

These are content and context related questions.   But I also wanted to know about the user.  Who exactly is the user?  There was enough information for me to sign up as a volunteer on the website, but how user friendly is this site for the student or prospective student?

I asked several students that I was tutoring over a couple sessions how they heard about the learning source.  Just about all of them didn’t utilize the website.  Many of them didn’t have computers, and of the ones that did, they didn’t have internet access.  Their computer access was limited to what their library card could provide, and even then, a lot of them had difficulty going online to domestic sites because they were poorly equipped in the english language compared to their first or even second language(s).  This all raised interesting points on how I was going to re-design the website.  Who would utilize the website?  Would it be students, teachers, staff, volunteers, donors?  The site would need to be tailored to fit the demographic of the user that accessed the site the most.

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Iranian Presidential Election News – An Observation of the Collection of Information

Right now at this very moment I am receiving text message updates on my phone about the Iranian Elections.  It’s a matter of minutes before I think about the most recent update and fire off a comment or two to my friends about it, usually with a link to the original post.  It’s maybe a few minutes more before I hear their responses and maybe get links to more information on the subject.  All this is done with maybe a few strokes of the keyboard or keypad and many times without even saying a word.  It is what Iran news agencies know that quickly become what I know and then become what many of my friends know.  All in a matter of minutes.  It’s the spreading of what we know, and it’s being done faster than ever before.

Now this is the current spread of information.  Suppose we added a collaborative aspect to this.  Let’s say that the lessons of Barack Obama’s Presidential Campaign were recorded and organized so that it could be referred to for educational purposes or something of the like.  An Iranian campaign organizer stumbles across this information and takes note of particular strategies that were used in the campaign that made it the biggest success of its kind.  Then let’s say that that campaign organizer built on those same lessons of success and their candidate rode to victory.  This is the creation, acquisition, and implementation of information that is continually becoming easier and easier to access.

This is Collective Intelligence.

Now some other examples.  I was sitting next to a classmate of mine in a recent class who was trying to get the name of a book that she had read a long time ago.  After locating the appropriate searching medium (don’t recall exactly), she was able to locate the name of the book by inputting a key part of the plot.  This is information transformed.

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Digital Repositories

So what exactly is a digital repository?  Let’s explore:

  • It is a collection of specific information that is stored and accessed electronically.
  • Can store information in one or many formats (example that comes to mind: Project Gutenberg)
  • If information is tracked and organized accordingly, can be classified as a digital library
  • Much like CMS, software can be Commercial (Archivalware, CONTENTdm) or Open Source (DSpace, Fedora (woot), Greenstone)
  • Many organizations that are well known and familiar are utilizing this technology, such as the National Library of Medicine.
  • Respositories can be any amalgamation of information.  The advantage of a digital one is that a large collection of information is no longer limited by physical barriers.

Here’s my crazy mind thinking about this though.  Let’s lay out an assortment of hypotheticals.  Assume 20 years into the future we are using new and improved formats to access information digitally as mostly universal mediums.  Say there is a better .pdf than .pdf 20 years from now.   Say that there’s an audio format that completely trumps .mp3.  Then let’s say that developers are no longer interested in supporting these dinosaur formats (no surprise there, we’ve already seen .doc go the way of the highway in favor of .docx.  What the hell was Microsoft thinking?)  Will digital repositories ever have to face these hurdles?

Another hypothetical: we’ve been able to piece together information from parent societies that have gone the way of the wind because they have left phyiscal remains.  We can determine what knowledge ancient civilizations had at their disposal based on heiroglyphics, architecture, and written artifacts.  Suppose we digitize all of our collective knowledge.  Does that mean that all of our information that we would have gathered to that point would be at the mercy of a power outage?  Hopefully I’m not sounding dystopian in any way.  Interesting to think about though.

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Joomla! Part .5

During the webinar that we had with the webmasters of the City of Boulder, there was the mention of the goodness of Joomla!.  I downloaded it, and…where’s the .exe?  I just see .php files.  hmm.  Looks like it will be time to learn something new.

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